It's you, not the client

Over the last four or so years I've tried to spend time understanding why almost consistently web and digital projects would become completely derailed.

There are a lot of theories as to why projects fail, and it almost always ends up in Clients from Hell^ references, though that's a rather naive approach to the problem. Discussions about clients in a way that disregards or mocks their knowledge and understanding will simply perpetuate the stereotype and decrease your ability to grow the relationship.

It also very clearly demonstrates that the core problem isn't understood by us. The real problem is that we as professionals are allowing the client to make decisions that are not based on educated knowledge or qualified data.

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Say what you mean, mean what you say

Culture in any company is a hard thing to wrangle, and often misunderstood by management teams as something that they can promote and control, or the reason that employees choose to work at their company over any other.

In reality culture is not defined so much by what a management team say, but more the kind of things that they do (or don't!).

A healthy culture is driven by leaders who are able to both communicate the direction of the organisation, and empower individuals within the company to make decisions along the way.

These decisions cover the kinds of clients, the type of work, and the process of completing work amongst others.

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The omnipresence of email

In my series of posts on reconnecting with the world I have begun to consider and experiment with technology based approaches to become less connected and 'always on'.

The approach is analogous with setting boundaries within a relationship, specifically with what I need to do, what goals I can achieve in particular period of time and also to 'switch off' when I leave work.

One of the simplest methods of gaining headspace came from a passing judgment made by my friend, Francis. While out together one night. He noticed that I'd received a push notification from Gmail, and he said 'push for email? Anything ever that urgent?'.

He was right, nothing via email is ever that urgent.

Readdressing how and why we receive email might be the simples way to manage immense volumes of information pushed at us.

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The Cassette Tape as Responsive Design

Raymond Brigleb asks 'Was cassette tape artwork a precedent for the stuff we do all day?'

Casette cover

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